Our order of work
- Locate the cleanouts and confirm which units drain into which run.
- Push a camera to record the condition and the depth of any blockage.
- Pick the nozzle: a rotating head for grease, a chain or root cutter for roots, a flushing head for sand.
- Jet from the downstream end first so debris has somewhere to go.
- Re-run the camera and save the video with the footage marks.
Lines we jet
- Shared sanitary mains running behind a row of plaza units
- Building stacks in offices and rental buildings
- Long laterals from the building to the municipal connection
- Kitchen branch lines heavy with grease
- Storm drains and trench drains at loading doors
In those cases we mark the spot on the surface with the locator and quote the dig or the liner instead.
When jetting is the wrong tool
- A collapsed or offset pipe will not be fixed by water pressure
- Very old clay or Orangeburg pipe can be damaged by the wrong head
- A belly holding standing water needs a repair, not repeated jetting
In those cases we mark the spot on the surface with the locator and quote the dig or the liner instead. You keep the footage either way.
Signs a business main is going
- Back-ups showing up in the lowest unit first
- Floor drains in a service corridor that gurgle when other tenants flush
- Sewer odour near the rear doors
- Recurring calls to the same cleanout every few months
Planning maintenance jetting
Plazas with food tenants often do better on a set schedule than on emergency calls. We look at the footage, the tenant mix and the history, then suggest an interval. Many owners pair the main jetting with the restaurant grease trap service so the whole line is clean on the same morning.
For home drains, the residential hydro jetting page explains the smaller-scale version.
Questions callers ask
Will jetting damage an old pipe?
Matched nozzles and pressure are safe for sound pipe. The camera run up front tells us if a section is cracked or fragile, and then we turn the pressure down or use a cable.
Do you work at night?
Yes, for occupied plazas and offices we can book evening or weekend windows so tenants are not without washrooms during business hours.